Privacy Policy

 

1. SCOPE OF THE PRIVACY POLICY

The purpose of this Privacy Policy is to outline and help you understand the various procedure followed by
Clinicdoc when collecting, storing, utilising, disclosing or otherwise dealing with any Personal Information.
Further, the Website may contain hyperlinks to third-party websites or social media websites operated by
parties other than Clinicdoc which are developed by people that Clinicdoc has no control over, this
includes social media plug-ins. This Privacy Policy does not apply to the practices of such websites. Such
other websites may place their own cookies on your computer/electronic device, collect data or solicit
Personal Information. Clinicdoc is accordingly not and shall not be deemed to be responsible in any way
for the privacy practices of such websites.
Any summary of this Privacy Policy generated by third party software or otherwise shall have no legal
effect, shall not be binding on Even, shall not be relied upon in substitute for this Privacy Policy, and
neither supersede nor modify this Privacy Policy.

2. INFORMATION COLLECTED BY CLINICDOC

Clinicdoc primarily collects, receives and stores the Personal Information, as may be provided by you in
the course of creating your account as well as accessing and using the services provided through the
Website. With regard to creating an account and registering on the Website, Clinicdoc would generally
process your name, phone number, e-mail address, age, date of birth, medical information such as your
health status, medical reports history, medication history, account information like user name, password,
payment preferences, and device information such as time zone, uploaded images, location data, etc.
Additionally, in the course of your visit to the Website, Clinicdoc and/or the third parties with whom
Clinicdoc has contracted to provide services, may collect certain anonymous information from sources
such as server log files, cookies and pixel tags. Clinicdoc and/or the third parties may collect information
concerning your access to and use of the services provided through the Website such as what
buttons/options you click on, devices you use to access the Website, the device’s unique identifying
number, operating system, device language, device region, device time zone, mobile network information,
etc. Clinicdoc uses cookies or other similar software to provide a safe, efficient and customized experience
to our users, and provide services and features that most likely meet your needs. You can change your
privacy preferences regarding the use of cookies and similar technologies if your browser/device permits,
but certain features on the Website may be restricted, unavailable or unusable if you choose not to
provide certain information.

Clinicdoc and/or third-party service providers and/or our partners may also use cookies to manage and
measure the performance of advertisements displayed on or delivered through the Website. This helps
Clinicdoc as well as service providers and partners to provide more relevant advertising.
Clinicdoc also automatically receives and records information on Clinicdoc’s web server logs from user’s
device including the Internet Protocol (IP) address. Clinicdoc records IP addresses for anonymous
statistical purposes, administration of this Website and associated servers, and to improve Clinicdoc’s
services.
If you do not wish to provide the Personal Information requested or provide consent for use of your
Personal Information, where required, or withdraw your consent for use of the Personal Information
collected,Clinicdoc reserves the right not to provide services or to withdraw the services for which the
information was sought/collected from you.

3. PAYMENT RELATED INFORMATION

All payment transactions happen using Secure Server Software through third party payment gateways.
Clinicdoc does not have end to end control over such transactions, and shall in no way be responsible or
liable for any loss or damage due to any disclosure of your payment related information.
Clinicdoc hereby disclaims all its liability and shall in no way be liable or responsible for any loss or damage
caused to you on account of intentional or unintentional disclosure of any Personal Information
concerning your account and/or any information with respect to any online payment transaction handled
by third party payment gateways using the credit card/debit card/cash card/net-banking/mobile
wallet/UPI, etc. and/or the payment verification process.

 

4. USE AND DISCLOSURE OF COLLECTED INFORMATION

When any Personal Information is provided by you to Clinicdoc in the course of your access to the Website,
that information provided shall be used by Clinicdoc and its service providers and partners, including
hospitals and other healthcare providers, for the purposes of providing Clinicdoc’s services (online and
offline), fulfil our service obligations, conducting background screening, facilitating any customer requests,
and carrying out activities connected with the running of our business such as personnel training, quality
control, and service monitoring.
In addition, Clinicdoc also reserves the right to use your Personal Information to contact you and deliver
information targeted to your interests, such as banner advertisements, notices, service offerings,
communications, newsletters, SMS messages, etc., relevant to your interests and use of the Website. By
accepting the Terms of Use and this Privacy Policy, you expressly agree to receive such information and
communications. In case you do not wish to receive such information and communications, then we
request you to kindly unsubscribe/opt out of the receipt of such information and communications.
Clinicdoc treats your Personal Information and your use of Clinicdoc’s services as private and confidential
and does not disclose your Personal Information to third parties, except as may be necessary to provide
Clinicdoc’s services, and under the following specific circumstances:

 

1. To hospitals, physicians or other healthcare providers that provide services directly to
you on our behalf. To enable them to do this and related activities such as billing, we may
need to share your Personal Information, including access to your medical reports for
diagnosis, treatment etc;
2. To enforce the Terms of Use which are binding on all the users of the Website;
3. To respond to summons, court orders, or legal process, or to establish or exercise our
legal rights or defend against legal claims;
4. To any governmental body as and when required under law.

 

In addition to the above, Clinicdoc may record and share general statistical information of its users and the services used with selected clients, service providers and partners of Clinicdoc, without disclosing individual names or personally identifying information of the users of the Website. In the event that another company acquires all or substantially all of the assets of Clinicdoc’s business through a consolidation, merger, asset purchase or other transaction, Clinicdoc reserves the right to transfer all data (including any Personal Information) that is in its possession or under its control to such acquiring party and subsequently the privacy policy of the acquiring party shall govern all such data and any Personal Information that has been transferred.